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Re: Pets Warehouse (long reply)

On Fri, May 18, 2001 at 11:39:53AM -0700, Scott wrote:
> Ed from customer support and I have engaged in a
> dialogue cencerning the recent reports of problems
> with this supplier. Since he is somehow blocked from
> positng here (his words), I thought it would be fair
> for you all to see his take on this. It is as follows
> in its entirety:

Hmmm. Although it feels a bit odd for someone else to take my
complaint to a supplier, I guess I have no problem with it since this
is a public forum. It might have been nice to ask first, though.

I really don't wish to publicly "debate" Mr. Ed on the sh*tty service
of Pets Warehouse (<--- note deliberate use of name so search engines
will pull this message up when someone does a search). It's a waste of
my time & energy.  Several of his points are misrepresentations or not
"the complete story". And maybe they are *trying*, I don't know. And
maybe someday they'll get it right. But they won't have another chance
with me.

But you don't have to take my word as the last word on their horrible
service. Feeling lucky? Go ahead - try them out yourselves. After all,
it's only your time and money, right?

dan
-- 
Dan Resler                            email: dresler at vcu_edu
Dept. of Mathematical Sciences          
Virginia Commonwealth University           
Richmond, VA 23284-2014 USA